1. Introduction

By using WebCaptioner, you agree to these Terms of Use and our Privacy Policy. We recommend reading this document carefully to understand how your information is collected, used, and protected.

2. Information Collected

• Account Information: When you create an account, we collect your name, email, preferred language, and plan details.
• Transcriptions: Transcriptions you perform and save are stored in our database, associated with your account. You can access and delete your transcriptions at any time.
• Google Analytics: We use Google Analytics to collect statistical usage data, such as pages visited, browsing time, and approximate location. This data is anonymous and used to improve user experience.
• Microsoft Clarity: We use Microsoft Clarity to analyze navigation behavior, such as clicks, scrolls, and interface interactions. The information collected is anonymous and helps us improve usability.
• Cookies and LocalStorage: We use cookies and localStorage to store user preferences, such as language, and to enable features like surveys and authentication.

3. Use of Information

The information collected is used to:

• Provide and improve WebCaptioner services;
• Personalize the user experience;
• Ensure the security and integrity of the platform;
• Contact you for support or important notifications;
• Perform statistical and usability analyses.

4. Data Sharing

We do not share your personal information with third parties, except when necessary for service operation (e.g., analytics providers like Google Analytics and Clarity) or by legal obligation.

5. Security

We adopt technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

6. User Rights

You can access, correct, or delete your personal information and transcriptions at any time through your account panel. For questions or requests, contact us using the contact form available on the platform.

7. Changes to this Policy

We reserve the right to change these Terms of Use and Privacy Policy at any time. Changes will be communicated on the platform and will take effect immediately after publication.

8. Contact

If you have any questions about this policy, use the contact form available on the platform.

9. Disclaimer

WebCaptioner is a free service provided "as is". We do not guarantee availability, accuracy, continuity, or any specific results. Use of the platform is at your own risk. We reserve the right to modify, suspend, or terminate the service at any time, without prior notice and without any obligation to users.