Question 1

How does transcription work?

Accepted Answer

We use real-time voice recognition to turn your speech into text as you talk. Choose your spoken language, click 'Start Transcription,' and your words appear on screen instantly. You can pause, resume, or stop at any time.

Question 2

What are the limits of the free plan?

Accepted Answer

Free sessions run for up to 60 seconds each — this applies whether you're signed in or just trying it out as a guest. Free accounts can also save up to 5 transcriptions per month. Upgrade to Pro for unlimited session length and unlimited saved transcriptions, or to Diamond for those plus live translation.

Question 3

What languages are supported?

Accepted Answer

You can choose from around 80 spoken languages to transcribe. On the free plan, English is available; every other language is unlocked with a Pro or Diamond plan. If you want live translation into a second language, that's a Diamond feature, with roughly 40 languages to translate into. Recognition accuracy can vary by language and audio quality.

Question 4

What is the transcription accuracy?

Accepted Answer

Accuracy typically ranges from 85-95% depending on audio quality, background noise, speech clarity, and language. For best results: speak clearly, minimize background noise, and keep the microphone close. Accuracy depends on these conditions rather than which plan you're on.

Question 5

Are my data safe?

Accepted Answer

Yes! We take privacy very seriously. Your transcriptions are processed with encryption and we do not store audio. Pro transcriptions are saved securely and you can delete them at any time. We do not share your data with third parties.

Question 6

What are the technical requirements?

Accepted Answer

For the best experience, use Google Chrome or another Chromium-based browser (like Brave or Microsoft Edge). Other browsers may not support live transcription reliably.

Question 7

The transcription doesn't pick up my voice — what do I do?

Accepted Answer

First, make sure the microphone is allowed: click the padlock or microphone icon in your browser's address bar and set Microphone to Allow. If you have more than one microphone, transcription uses the one your browser has selected for this site — open the site settings from the same icon and choose the correct device, or set it as the default microphone in your system sound settings. Also close other apps that may be using the microphone (video calls, recorders), then reload the page and try again.

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